Support & Service

Our automated remote monitoring software means we automatically replenish toner and collect your readings. Requiring less manual intervention from your staff end allowing your business to run more efficiently.

• Automatic Toner Replenishment – toner is sent before you realise you are even low.
• Automatic Meter Reads – Our billings system pulls the readings from the devices removing human error and eradicating the monthly call to report meter readings.
• Preventative maintenance – Our helpdesk monitors your devices ensuring the engineers arrive on site with the correct parts to provide a first time fix.
• We have automated our support so your staff don’t have to carry out any mundane non-chargeable tasks!

Choose a length of contract and what you need supported and we will work with you to get an agreement that suits your needs.

• Don’t unknowingly sign your business up to a long term onerous contract that will cost you a fortune to exit.
• Enter a contract that reflects your business growth needs and matches what your customers are asking from you.
• Work with an owner managed firm who don’t hide when your business needs change.

You deserve to get what you pay! We invest in our technicians to ensure they are experts in their field ensuring they can provide the service you are paying for. Only original manufacturer’s parts are installed in your devices ensuring they perform better for longer.

• It matters we use original toners as non-originals are much cheaper and the savings are not passed on to you as a customer.
• It matters we use original parts as they ensure warranties are protected as non-compatibles parts will cause copy quality and reliability issues.
• It matters that our techs are qualified as they don’t waste your staff’s time learning on the Job we turn up and fix your device!