We know there is always room for growth so we recently asked our customer base to fill out a survey about Aspen Solutions, and let us know what we could improve on. We also received some great feedback from our customers on what we do well, which you can read below.
As a thank you to our customers for filling out the survey we gave them the chance to win 2x VIP tickets to TRNSMT Festival 2019, as we were the official supplier of hire and short term rental at this years TRNSMT Festival.
“Value for money.”
“Every time I have required any equipment the service has been very prompt and informative. When I’ve needed IT support the response time has always been excellent also.”
“They offer the complete choice for IT and furniture.”
“Excellent response time, most often when we phone we have someone sent out the same day and we have never had a recurring issue.”
“Great Customer Service.”
“Deliver great Dells at good prices, quickly. Very helpful when it comes to finding the right machines, and getting them set up how we want them.”
“Turnaround quotes quickly and are responsive to customers who have immediate requirements.”
“Excellent customer service and maintenance visits.”
“Investigation, suggesting and providing details of items that are needed. Offering help if required.”
“Send out replacement inks automatically and always attend repairs promptly.”
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