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We’ve got a success story for you today. Read on to find out more about how our IT solutions and support ensured Broker One were able to transition to working from home, with no hassle or stress.

Broker One Ltd are a general insurance broker covering the whole of the UK. They’re an owner-managed business led by highly experienced industry professionals, each with an exceptional track record of success. With over a hundred years of industry experience between them, they have the expertise to meet your needs. The business has been designed specifically to focus on clients and the delivery of their insurance and risk management programmes.

They’ve traded in the service centre in Larbert successfully for 2 years. They were in the process of negotiating another lease when the Coronavirus “lockdown” occurred.

The client immediately alerted staff to work from home, with as much of the office equipment as they could spread out between them. After a number of weeks, they became concerned over the response to the situation from their landlord. At the same time, they also considered how seamlessly they had adapted to working from home.

Broker One realised that they could make this move a bit more permanent. This would also allow them to give up the office and buy time to find a more suitable space once “lockdown” was over. They realised that to do this, they needed to invest in their working from home IT and Telecommunications. At this point, they engaged with our team at Aspen Solutions for our expertise!

How did we do?


Here’s what the client said…

“We approached Paul and Lisa at Aspen and basically laid out our property plan. We asked for their input to project manage the migration from an office based team to a WFH team, whilst still being fully operational throughout.

Paul and Lisa discussed our plans at length and came up with the best options for IT support and equipment including computer based “soft phones”. Their guidance and expertise were absolutely invaluable. We are now all working successfully from home. We managed to migrated over one day, with the exceptional patience and input from Kyle “troubleshooting” each of our individual issues.

Our IT is working excellently, we now have full printer and scanner capability and our Telecommunications, are “night and day”.   We can host team meetings and video call clients and suppliers all from our own system. We had real concerns about our ability to make this move and to then move back into premises at a later date. Aspen have shown us that, with the right expert guidance, this can all be done smoothly. The flexibility we now have is better than we hoped for!”

A big thanks to the Broker One team for such a great review. It really means a lot to receive such positive feedback.

Aspen Solutions are prepared to support your business throughout the Coronavirus pandemic. If you are seeking IT solutions for your business, please don’t hesitate to get in touch!

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