How to use GoToAssist

This page is available to customers that have either a Professional Services (IT support) agreement or a Performance Excel agreement with us.

If you do not have a support agreement but would like on-line support you can purchase time @ £30 per 15 mins (for IT related support).

To initiate a connection and ensure a swift response or to request a support agreement please contact the Aspen Solutions Service Delivery Centre on 01236 786111.

You will receive a reference number to input above along with your name so we can identify you.