We have embraced cloud technology to shift from reactive servicing to a more dynamic technology led proactive service. Our Service Automation communicates in real time to our servers informing us of toner outages or any other issues on the device. This communication is fed straight into our service management system and a case is created: • … Continued
How We Work
Showcasing how Aspen Solutions has delivered impressive gains in performance to companies throughout Scotland and the UK.
We are delighted to announce that Aspen Solutions have been upgraded to HPI Gold Partner. As an HPI Gold Partner, Aspen has privileged access to new promotions, the latest products and more importantly can now offer even better pricing on all products across the HPI client portfolio. With high levels of customer care and second … Continued
We are pleased to announce that as of September 2017 Hire-Archy has now become part of the Aspen family. Hire-Archy has been built on the back of great customer service and we are very keen to foster this ethos which will help bolster our own customer service focus. They’ve been in the IT industry since … Continued
Information regarding GDPR from our partners Therefore. “The GDPR (General Data Protection Regulation) is new regulation designed to align privacy laws throughout the European Union and protect the personal data of its residents at home and abroad. As a globally active organization, Therefore Corporation welcomes the new regulation as a step in the right direction … Continued
You may know that by 2025 BT will switch off PSTN and ISDN lines and move customers onto an IP network, to get ahead of this Aspen Solutions are actively promoting moving our customers telecoms over to a Hosted Solution, there are multiple benefits to moving onto a Hosted Solution with Aspen… Cutting Costs The monthly … Continued