Total Systems Support Contracts
At Aspen we strive to provide the best IT solutions that will suit all company needs.
Why Aspen?
Aspen have over 10 years experience in the IT industry, recognising through the years that people want a reliable, professional cost effective service. Aspen therefore provide a Total Support Service with two different options depending on your individual company needs.
Aspen have Microsoft Gold standard qualified IT professionals who will assess your IT needs for the best option for you. There are no complications or hidden extras, both of the Total Support options are inclusive and the details of the options are as follows:
Option 1. Total Support (Remote)
What is included?
- Unlimited Remote Management (control)
- Unlimited Telephone Support
What is covered?
- Server hardware
- Backup
- Operating systems
- Printers
- Clients/Users
- Hardware warranty management
Extra Offerings
- System monitor with proactive alerts
- On site time at a discounted rate
Option 2. Total Support - All Inclusive
What is Included?
- Unlimited Remote Management
- Unlimited Telephone Support
- Unlimited Engineer Call Outs
What is Covered?
- Server hardware
- Backup
- Operating systems
- Printers
- Clients / Users
- Hardware warranty management
- 3rd party application management (i.e Sage)
Extra Offerings
- System monitor with proactive alerts
- Hardware installation service
**Prices are available on request
For a free IT audit or more information on all IT services Aspen provide, please call our IT advisors on 08450 780 790, Monday-Friday, 8.30am-5pm.
