Norland Managed Services Ltd

Norland Managed Services Ltd

www.norlandmanagedservices.co.uk/

City Bridge House

57 Southwark Street

London

SE1 1RU

Norland Managed Services Ltd is a leading provider of facilities maintenance and support services in the built environment, working in partnership with some of the UK’s best known companies. With offices throughout the UK and Ireland they turn over £150m per annum. Their geographical spread is designed to maximize customer service.

Industry sector: FACILITIES MANAGEMENT

What Norland Managed Services say:

Norland Managed Services IT Director, Barry Robinson says: "Aspen Solutions have consistently delivered an exceptional standard in supplying products and services to Norland. Their speed of response, after sales support and enthusiasm to go "above and beyond" have propelled them beyond a normal preferred supplier status where we now appreciate an evolving partnership providing benefit to our IT supply chain management. Aspen are one of the few who truly make the effort to understand and deliver a tailored solution to meet our individual business needs"

The Scenario

Norland’s client-centric approach has led to one of the highest customer retention rates in the industry – 97%.  They are also hugely proud of their record as an employer enabling them to attract and keep the best staff.

The Aspen Solution

Aspen has supplied IT equipment (hardware and software) tailored to the clients needs.  Aspen’s challenge was to provide systems that enabled the continued delivery of such high aspirations.

At Aspen we have only one type of customer care – gold standard

Call us on 08450 780 790 or contact us